Privacy Policy

Last updated: December 2024

1. Information We Collect

Account Information: Email address, name, company name, and role designation.

Document Data: Documents you upload for processing, including extracted text and structured data.

Usage Data: Information about how you use our Service, including job history, processing statistics, and feature usage.

Technical Data: IP address, browser type, device information, and access logs.

2. How We Use Your Information

To provide and maintain our document processing Service
To process your documents using OCR and AI extraction
To send notifications about job status and errors
To improve our Service and develop new features
To ensure security and prevent fraud
To comply with legal obligations

3. Data Processing

Your documents are processed using industry-leading AI models including Google Gemini for intelligent extraction. Document text is sent to these services for processing. We implement appropriate security measures to protect data during transmission and processing.

4. Data Retention

Uploaded Documents: Stored for the duration necessary to complete processing, then automatically deleted after 30 days.

Extracted Data: Retained as long as your account is active or as needed to provide services.

Account Data: Maintained until account deletion is requested.

5. Data Sharing

We do not sell your personal information. We may share data with:

Service providers who assist in operating our Service (e.g., cloud hosting, AI processing)
Legal authorities when required by law
Business partners with your explicit consent

6. Security Measures

Encryption in transit (TLS/SSL) and at rest
Role-based access control (Super Admin, Admin, Reviewer)
Regular security audits and penetration testing
Secure authentication with hashed passwords (Argon2)
Automatic session expiration

7. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data in a portable format
Withdraw consent for data processing
Lodge a complaint with a supervisory authority

8. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party tracking cookies for advertising purposes.

9. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by email or through a prominent notice on our Service.

10. Contact Us

For privacy-related inquiries, please contact our Data Protection Officer at:[email protected]